Murcia Bike Hire – Booking Terms & Conditions

Murcia Bike Hire – Booking Terms and Conditions

Set out below are the terms and conditions of hiring a bicycle with Murcia Bike Hire.

1.1 Murcia Bike Hire aim is to provide high quality carbon road bike hire for our clients, but to achieve this at a reasonable cost we ask our customers to treat the equipment responsibly as they would their own bike.
1.2 Equipment can only be hired from Murcia Bike Hire on completion of a Hire Agreement Form or by accepting our terms and conditions through our ‘Online Booking’ process. Murcia Bike Hire will take a credit card pre-authorisation deposit of €250.00 as security until the bike is returned in the condition it was hired. Upon acceptance of these Terms & Conditions a binding contract is formed between Murcia Bike Hire and the client.
1.3 Murcia Bike Hire reserve the right not to accept or to fulfil a booking.
1.4 Where a booking is made by one person on behalf of another person or group, the lead person confirms to Murcia
Bike Hire that he or she has the authority to make such a booking.
1.5 The hire period commences on the day the cycle(s) and equipment are collected or dispatched to you and continues until the cycle(s) and equipment is collected or returned back Murcia Bike Hire.
1.6 All cycle(s) are provided with one spare tube, one spare tyre, a track pump, hand pump, multi tool, tyre levers and saddle bag. However, a charge of €5 is incurred if the tube is used, and any items not returned will incur a charge of €10 per item not returned.
1.7 All cycles are presented in good working order and are serviced and setup by our professional mechanic prior to each rental, therefore Murcia Bike Hire will only accept general wear and tear during the hire period.

2.1 You are responsible for ensuring that you are physically fit enough to undertake cycling any distance or compete in events using Murcia Bike Hire cycle(s) or equipment you have booked. Murcia Bike Hire does not accept any responsibility for failure to complete hire period due to lack of fitness, injury or illness.
2.2 Murcia Bike Hire does not accept liability for personal injury: loss or damage or personal effects to any participant; Nor can Murcia Bike Hire accept any responsibility for delays or changes to the period of hire due to weather, travel delays/ cancellations, war, terrorism or other causes.
2.3 You are responsible for accepting that cycling on a public highway carries its own risks and you have made the booking on the basis that you undertake the hire at your own risk. You understand and accept that wearing of cycle helmets is mandatory at all times when riding in Spain, these are available upon request for an additional charge of €10 per week provided if requested.
2.4 You must ensure you always ride our cycle(s) responsibly, and you cannot hold Murcia Bike Hire responsible for any loss: damage or injury including death to persons or property with regard to the use of the cycle(s) and equipment hired.
2.5 You accept responsibility to Indemnify Murcia Bike Hire against any claim demand or expense in respect of such injury or damage.
2.6 If you need medical help call emergency number 112, translators are available on this number.
2.7 You are responsible for ensuring that you have suitable travel Insurance cover during the period of your hire.
2.7.1 Murcia Bike Hire may offer you insurance as part of the booking and will only use a reputable and affiliated Insurance provider.
2.7.2 We offer our own damage waiver cover priced at €40 per bike, but please note that loss, theft, broken frame, carbon wheel damage, or accident damage (value over €150) is not covered by this cover and any damage resulting during the rental will incur full cost for repair or replacement for damage or loss to the client. NOTE: This cover is an optional charge for the bike hire customer.
2.8 You are responsible for all cycle(s) and equipment hired, keeping these items safe from damage: loss or theft, and use it in a proper manner and not subject it to any misuse or unfair wear and tear. Don’t leave the bike on the street or outside restaurants unguarded and you must ensure all items are kept secure inside your apartment/ villa both night and day when not in use.
2.8.1 Any damage caused to cycle(s) due to crash or neglect is the client’s responsibility and this will be charged in full for repairs or replacement required.
2.8.2 You must notify Murcia Bike Hire immediately of any loss: damage or theft to the hired cycle(s) or equipment however caused.
2.8.3 You will be responsible for paying Murcia Bike Hire the reasonable costs of repair or replacement for any such loss, damage or theft. In the case of theft or accident the client must also notify the Guardia Civil immediately.
2.9 You must not offer for sale, lend or otherwise part with possession of the hired cycle(s) or equipment during the duration of you hire agreement with Murcia Bike Hire.

3.1 Payments are collected on booking, with an initial 25% deposit (please note that the deposit is non-refundable), and then final payment collected on delivery. Our cancellation policy is as follows:

To cancel your booking, please do so by email to including your full name (used on the booking), order no. and delivery date. If your cancellation is made within the following number of days before the delivery (see below), then the additional cost will be charged.

  •  60 to 22 days before the event or hire date – a 50% charge of the value of the hire will be made.
  • 22 to 15 days before the event or hire date – a 75% charge of the value of the hire will be made.
  • 14 to 0 days before the event or hire date – a 100% charge of the value of the hire will be made.

3.1.1 If you alter your booking after paying your deposit, then you may alter your holiday arrangements without incurring any fee, provided that space is available and provided the alteration is not within 2 weeks of the commencement of your holiday. If you wish to alter your holiday within 2 weeks of your departure, a €10 administration charge will be applied. If you wish to change the date of your holiday, the holiday must be re-booked within the same year. 

3.2 In consideration of our arranging and fulfilling your hire in accordance with these terms and conditions you pay Murcia Bike Hire the total price for your period of hire, plus a deposit as set out in the Hire Agreement Form in advance of the hire commencing.
3.3 Late return will be charged at the published day hire rate for each day/ part day that the returned is late.
3.4 A credit or debit card will be required at the commencement of any hire period, to hold a security deposit to the value of €250.00 per bike, and it will be returned at the end of the hire period provided that;

  • Any cycle(s) and/or equipment hired or used are returned in an undamaged condition to Murcia Bike Hire.
  • Any cycle(s) and/ or equipment hired or used are returned within the arranged hire period at an arranged time and place to Murcia Bike Hire.

3.5 If the terms set out in 3.4 (above) are not complied Murcia Bike Hire, reserve the right to make reasonable charges until such time when cycle(s) and/ or equipment concerned have been returned to Murcia Bike Hire. In the case of cycle(s) and/or equipment theft or returned damaged you are responsible for any costs incurred and sustained in replacing or repairing (whichever the cheaper) the items concerned to a condition equivalent to that prior to the hire.
3.6 In all cases norm
al wear and tear as defined by the products manufacturer or supplier is accepted and allowed and is included in any hire price
3.7 In all cases: the security deposit can be used against the costs or charges mentioned herein.

4.1 It is the rider’s responsibility for their own safety, as cycling involves personal risk and you must ride responsibly.
4.2 Injury(s) and/or death associated with the sport of cycling may result from weather: excessive speed collision with inanimate objects or other persons: rider inexperience: error or abuse of equipment

4.3 First time users should use the equipment under the supervision of an experienced rider or guide. 4.4 You must not cycle under the influence of alcohol strong medication, other drugs or fatigue.

5.1 Murcia Bike Hire does not accept responsibility for death: personal injury and loss suffered by you. 5.2 Murcia Bike Hire will not be liable to you were any alleged loss or damage results from;
– Any of your own actions or omissions;
– The action or omission of a third party not connected with the provision of your bike hire;
– An event or circumstances which we could not have predicted or avoided even after taking all reasonable care;
5.3 Murcia Bike Hire’s liability to the client under this contract, shall be limited to the total cost of your Booking.
5.4 Murcia Bike Hire shall have no liability to the client, if we are unable to fulfil a booking, our liability to you shall not exceed to the agreed cost of the hire.

6.1 These terms and conditions constitute the agreement between us: and supersede any previous agreement or understanding and may not be varied except in writing between us. All other terms: express or implied by statute or otherwise: are excluded to the fullest extent permitted by law.
6.2 Any notice required or permitted to be given by either of us to the other under these terms and conditions shall be in writing.
6.3 No failure or delay by either of us in exercising any of its rights under these terms and conditions shall be deemed to be a waiver of that right and no waiver by either of us of any breach of these terms and conditions by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.
6.4 If any provision of these terms and conditions is held by any court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected.
6.5 Except as otherwise expressly provided herein nothing in these terms and conditions confers or purports to confer on any third party any benefit or any right to enforce any of these terms or conditions.
6.6 These terms and conditions shall be governed by Spanish law: and both of us hereby agree to submit to the exclusive jurisdiction of the Spanish Courts.

Reviewed 3rd January 2021

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